Service Program

Dutech understands the importance of providing excellent after-sales-service to customers. Our service department is here to take care of service, maintenance and back-up support of the instruments. Our service engineers are well trained and had years of experience in handling difficult and challenging task. They have strong commitment and determination to provide excellent after-sales-service to customers. Dutech office is fully equipped with testing devices to cater for in-house and at-site service and repair.
Dutech involves in sales, after-sales-service, installation, commissioning and training of testing and research instruments. Depending on the complexity of the system, these services may be jointly performed by our own qualified engineering staff together with the engineer from our oversea principals. This assures our service technicians and engineers are knowledgeable in all aspects of the systems including the electronic, mechanical, pneumatic, hydraulic, software and computer integration.
Our Service Division is able to service, repair and calibrate these following testing and research instruments:

  • Bomb calorimeter
  • Furnaces
  • Freeze dryer
  • General laboratory instruments
  • Hardness tester
  • High pressure homogenizer
  • Humidity & environmental chamber
  • Dynamic testing machine
  • mpact tester
  • Incubators
  • Laser system
  • Melt flow indexer
  • NMR
  • Microwave oven
  • Mortar & pestle mill
  • Pulp & paper testing instrument
  • Road marking instrument
  • Skin & hair research instrument
  • SPF analyzer
  • Thermoforming machine
  • Triple roll mill
  • Universal tensile machine (UTM)
  • Thermoforming machine
  • UV curing system
  • Weathering chamber
  • Salt Test Cabinet
  • Coating Thickness Gauge
  • and many more